If you have a concern pertaining to the Code of Conduct for the Credit and Debit Card Industry, you may contact us through a variety of channels:

• our toll free number 1-844-780-9293
• by email at: ISOMember@PSPCardServices.com 
• by mail at: 400 Applewood Crescent, Suite 200, Vaughan, Ontario, L4K 5C7
• or by completing the form on this page

To assist us in reviewing your complaint, please provide the following, where applicable:

• a summary of your concerns,
• details, such as the name of the person you were dealing with, the date the concern occurred, date spoken to our representative,
• copies of any supporting documentation (i.e. agreements, statements, correspondence)

Please visit the Financial Consumer Agency of Canada’s website for more information.