If you have a concern pertaining to the Code of Conduct for the Credit and Debit Card Industry, you may contact us through a variety of channels:

  • our toll free number 1-844-780-9293
  • by email at: ISOMember@PSPCardServices.com 
  • by mail at: 400 Applewood Crescent, Suite 200, Vaughan, Ontario, L4K 0C3
  • or by completing the form on this page

To assist us in reviewing your complaint, please provide the following, where applicable:

  • a summary of your concerns,
  • details, such as the name of the person you were dealing with, the date the concern occurred, date spoken to our representative,
  • copies of any supporting documentation (i.e. agreements, statements, correspondence)

If you believe that our conduct is contrary to the Code and feel your concerns regarding our products or services have not been adequately addressed, you may report the issue to Peoples Trust to file a Code of Conduct Concern.

Peoples Trust Canada

Website: Peoples Trust to file a Code of Conduct Concern

Telephone: 1-844-304-2083

Email: merchantacquiring@peoplestrust.com

Please visit the Financial Consumer Agency of Canada’s website for more information. 

Code of Conduct Form

Contact Info

Corporate Headquarter

CANADA

400 Applewood Cres., Suite 200
Vaughan, ON L4K 0C3

Head Office:  1 844 780 9293 

 
© 2017 PSP Card Services Inc. All Rights Reserved. :|: PSPCS is a registered ISO of People's Trust Company Vancouver, BC”.

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